If under AppleCare+ Apple is unable to repair your phone (which is unlikely), for the deductible you'll pay, they'll replace the phone, but typically NOT with a brand new phone. They usually provide a refurbished, but like new phone of the same model, color and storage options.
Sep 26, 2023
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Are Apple replacement devices brand new?
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Jun 21, 2019 · Replacement devices are 'service units'. They may be new (not in retail packaging), or they may be remanufactured. There is no way for you or ...
Oct 5, 2022 · They are still typically refurbished; you can get refurbished on day one; and there is no way to tell the difference. Not all devices pass QC ...
Nov 28, 2022 · -if you have AppleCare + and your plan includes the express replacement option, all you pay is the $99. Just make sure you send in your old ...
Feb 13, 2022 · Can be new or refurbished and there's no way to request it. However, they require exchanged devices in order to refurbish them, so for a 13 Pro ...
Sep 20, 2022 · When Apple provides you with a replacement iPhone, it can be either a new iPhone, model number starting with the letter 'M' or it can be a ...
Jan 26, 2021 · N – it means your iPhone is a replacement device, which means that it was replaced by Apple or Apple Authorized Service Center due to a problem.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is ...
Jan 13, 2023 · Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple ...
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