Depending on what aspect of patient satisfaction is being measured, examples may include responsiveness of staff, clinician communication, technical skill, and hospital environment. Whether patients are “satisfied” depends on their expectations about these different touchpoints.
Jan 1, 2018
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Feb 21, 2023 · We divided the factors influencing patient satisfaction into criteria and explanatory variables. Medical care, communication with the patient, ...
Examples include 10-point scales, Likert scales (e.g., five points ranging from ... It also offers 116 samples of patient satisfaction questionnaires. Order ...
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