And when a repair calls for an expert, this book gives readers the knowledge they need to avoid unnecessary repairs and cost.

Structured around the eight ASE automotive test areas, this book helps users prepare for ASE certification.

A former auto-industry regulator explains how to avoid car-repair rip-offs, and get the repairs you need at a fair price.

We chronicle a fictitious character Bob, and his trials and tribulations of running his automotive repair shop.

And when a repair calls for an expert, this book gives readers the knowledge they need to avoid unnecessary repairs and cost.

Written by an automotive industry expert and former Toyota business consultant, this book is for automotive repair shop owners and managers who want to grow their business, improve customer retention, and increase profitability.