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Best Buy's Geek Squad agents say they were hit by mass layoffs this week
MSN
Geek Squad agents have been flooding Reddit with images of their badges and posts about “going sleeper” after the company reportedly conducted mass layoffs...
2 days ago
Best Buy Geek Squad employees report mass layoffs
The Verge
Many Best Buy Geek Squad employees said they were let go this week. The CEO recently said the company is redirecting assets to areas like AI...
1 month ago
Best Buy will use AI to help customers, cuts costs with layoffs
USA Today
Best Buy has made significant cuts to its workforce, including the Geek Squad. On the heels of the cuts, the Minnesota-based company...
1 month ago
How Best Buy is using generative AI to create better customer support experiences
Best Buy
We've partnered with Google Cloud and Accenture to help us use gen AI to provide personalized, best-in-class customer support experiences.
1 month ago
Best Buy moves to AI as it sheds Geek Squad, phone support workers
Star Tribune
Amid cuts to Geek Squad and call centers, Best Buy is launching of a series of artificial intelligent virtual assistants.
1 month ago
Here's where the first Best Buy Outlet store in South Florida will soon open
Sun Sentinel
Two and a half months after closing, a South Florida location now sports a Best Buy Outlet and Coming Soon sign.
2 days ago
'Geek Squad is a sinking ship': Best Buy workers reel from mass layoff
Fortune
“Our leadership gave individual calls stating we were being let go for the simple fact that the company couldn't afford to pay us, more or less,...
1 month ago
Best Buy just laid off a bunch of Geek Squad workers
Business Insider
Best Buy just laid off a bunch of Geek Squad workers · Best Buy laid off numerous employees in its field tech support division. · Geek Squad...
1 month ago
Best Buy Layoffs 2024: What to Know About the Latest Geek Squad Job Cuts
InvestorPlace
Best Buy layoffs are in the news Monday after the tech retailer reportedly made major cuts to its Geek Squad support team.
1 month ago
Best Buy to Tap AI for Customer Support Amid Geek Squad Layoffs
PCMag
Best Buy to Tap AI for Customer Support Amid Geek Squad Layoffs. Can AI best human-led customer service? The retailer is partnering with Google...
1 month ago