How do I check a company's rating with the Better Business Bureau (BBB)? Go to BBB.org and enter the company name and location of the business (if known) into the search box. You may also contact your local BBB office that serves your community.

Many consumers consider a business that adheres to the BBB standards as having a higher level of trustworthiness. More mature generations view a BBB-accredited business as more likely to act in good faith to provide high levels of customer service and put more marketplace trust in companies that the BBB endorses.

Is it bad if a business is not BBB accredited? It's not necessarily a red flag if a business is not accredited by the BBB. However, taking steps to get your business accredited shows customers that you are committed to giving them the best experience possible.

Unlike BBB Accredited Businesses, non-accredited businesses have not made a commitment to respond to BBB complaints. Many good businesses are BBB Accredited, but many other good businesses are not accredited.